Privacy Policy

Effective Date: 9/21/26

Go Rogue Counseling and Wellness (“Go Rogue Counseling and Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, [WEBSITE URL], or otherwise interact with our online services.

This Privacy Policy applies primarily to information collected through our website and related online communications. It does not replace our Notice of Privacy Practices, which describes how we use and disclose protected health information in connection with mental health services.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide:

You may voluntarily provide information such as:

  • Your name

  • Email address

  • Telephone number

  • Preferred method of contact

  • Information submitted through our contact or inquiry forms

For your protection, please do not include detailed information about your diagnosis, symptoms, trauma history, medications, treatment history, suicidal thoughts, or other sensitive health information in a contact form. A contact form does not establish a therapist-client relationship. Contact forms and ordinary email are not intended for urgent or emergency communications.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or webpage

  • General geographic information derived from technical data

  • Website usage and interaction information

We may collect this information through cookies, analytics tools, or similar technologies.

2. How We Use Information

We may use information collected through our website to:

  • Respond to questions and inquiries

  • Communicate with prospective or current clients

  • Provide information about our services

  • Operate, maintain, and improve our website

  • Understand how visitors use our website

  • Maintain website security

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

If you become a client, information related to your treatment and clinical care may constitute protected health information (“PHI”) and will be handled according to applicable privacy laws and our Notice of Privacy Practices.

3. Health Information and HIPAA

Go Rogue Counseling and Wellness provides mental health services and may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other federal and state privacy laws.

Our Notice of Privacy Practices explains how we may use and disclose protected health information and describes your rights regarding that information.

The privacy protections that apply to information you submit through our website may differ from those that apply to information maintained as part of your clinical record.

5. Cookies and Analytics

Our website may use cookies and similar technologies to provide basic website functionality, understand website traffic, and improve the user experience.

We may use third-party analytics services to understand how visitors use our website.

If we use analytics or advertising technologies that collect information about visitors, those technologies will be subject to the privacy practices and terms of the applicable third-party provider.

Current website technologies used by Go Rogue Counseling and Wellness: Google Analytics and Squarespace Analytics.

6. Communications

If you contact us by email, telephone, text message, contact form, or another electronic method, we may use the information you provide to respond to your inquiry.

Electronic communications may involve privacy and security risks. Please avoid sending sensitive clinical information through ordinary email or text messaging unless we have specifically discussed and authorized that method of communication.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect information within our control.

However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.

We do not represent that information transmitted over the internet will always be completely secure.

8. Data Retention

We retain website and business information for as long as reasonably necessary for the purposes for which it was collected, to maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Clinical records are retained separately according to applicable professional, legal, regulatory, and practice requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the Effective Date at the beginning of this policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Kelly Rogan, LCPC
7801 York Road, STE 327, Towson, MD 21204
410-870-4655
Kelly.Rogan.Counseling@gmail.com

Important: This Privacy Policy describes website and general business privacy practices. It is not a substitute for the Go Rogue Counseling and Wellness Notice of Privacy Practices, which applies to protected health information maintained in connection with mental health services.